1. How do I place my order?
Browse our website to know more about our services, contact us for a precise quote if you need extra help, we will then guide you through to the steps to follow to confirm your booking.
2. I am not in the UK, how can I confirm a booking?
We accept PayPal and Money Transfers for international orders (ie, Western Union, Ria). Please be aware of time for each provider to process payments, as we can only confirm your order when the payment has reached us in full.
3. Can I pay when my item arrives?
Unfortunately no, all items are made to order which will make it near impossible to re-sell in case of last minute cancellations. For this reason we ask of you to make sure to read through our T&C's for further details.
4. Comments and complaints?
All items are carefully inspected before being delivered. In the event that you have any inconvenience or feel that you want to provide your comments and feedback, please contact us.
5. I can't find what I was looking for?
Not all services are published on our page, specially balloon garlands and custom boards, so if you want something in particular, please contact us.
6. What areas of London do you cover?
You can visit our COVERAGE PAGE where you will find this information.
7. Are all items made to order?
Yes, Each item is designed to order, and designs will be sent to you for approval before printing only after payment has been made. If you want a particular design / colour / packaging which we do not have, please contact us
